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Student Employee Supervisors
Student Employee Training Guide
I am a graduate assistant working temporarily in
the Student Activities office at MN State University, Mankato for the summer.
One of my tasks is to create a training guide for the Student Activities
reception desk student employees next year. In addition to the initial
training, I hope to create on-going electronic training sessions throughout the
year. I am looking for examples of training guides, reception desk manuals, and
on-going training efforts you may have done at your institution. I would greatly
appreciate any advice/examples you may be able to provide! Thank you!
Student Activities Graduate Assistant
MN State University, Mankato
We have our manuals and other resources on a wiki with google. If you send me your email address I can grant you view access to it. As far as on-going training sessions those are happening during weekly or bi-weekly staff meetings. We also have created several e-learning modules using Adobe Captivate 5 that cover some basic information about the department as well as our customer service program CAPS. If you want more information let me know. Good luck!
Assistant Director, Facilities and Operations
Thanks so much!
Could you grant me access as well? my email is email@example.com
Thank you for your post