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Facilities and Operations
Scheduling Software and Catering Software
I am hoping you might be able to provide me some feedback regarding how you track your catering and room scheduling.
Currently we have a room scheduling package that was implemented campus wide 6 years ago. The scheduling software is difficult to use for catering purposes. We have worked with our food service provider to make the reports and contracts as easy to read as we can, but over the past 6 months we have had billing issues, missed caterings, missed items on caterings, etc.
Some of this is due to growth and increased number of events, but some is human error and the format of the information being provided.
This morning our food service contractor showed us a catering software package for us to consider using alongside our room scheduling software.
I like most of what is in the catering software package, but I have concerns of consistency and duplication of information. My staff (2 FTE) would enter some information in one database and other information in another. Our offices in the University Center handle all of our catering and the contractor executes the catering based upon the information provided to them.
I would be interested to hear from you how you handle catering reservations - do you use 2 systems or do you use your campus scheduling software? We are not in a position to change scheduling software.
Any feedback or suggestions are appreciated.
W. 'Otis' Mamed, MS. Director, CCSU Student Centerhttp://stdctr.ccsu.edu | Personal Twitter = omamedEvents http://today.ccsu.edu | Event Tweet=CCSUToday