Leadership
The ability to develop and communicate a vision so that others commit to fulfilling the mission and goals of the organization. 
Skill sets associated with this competency include:
Self-Knowledge
Knowledge required:
- Knowledge of self-assessment and evaluation tools and instruments
Skills and abilities required:
- Ability to develop a personal leadership style
- Ability to convey a sense of personal self-confidence
- Ability to learn from prior experiences as well as the experiences of others
- Ability to utilize self-reflection methods toward personal growth
- Ability to develop a personal set of ethics, morals, and values
Role Modeling
Knowledge required:
- Knowledge of leadership theories and techniques
Skills and abilities required:
- Ability to apply leadership theories and techniques
- Ability to model desired behaviors and teach through example
Integrity
Knowledge required:
- Knowledge of professional ethical standards
- Knowledge of theories and techniques available to promote ethical behavior
Skills and abilities required:
- Ability to practice and model ethical behavior
- Ability to demonstrate emotional intelligence, including self-awareness, self-regulation, motivation, empathy, and interpersonal skills
- Ability to exhibit reliable and honest behavior
- Ability to accurately represent the departmental and institutional mission and values through behavior
Political Adeptness
Knowledge required:
- Knowledge of institutional and organizational constituencies and relationships among individuals and groups
- Knowledge of group dynamics theories and techniques and their application
Skills and abilities required:
- Ability to assess an environment’s political climate and adapt behavior as appropriate
- Ability to negotiate in challenging situations and achieve consensus
Decision Making and Conflict Resolution
Knowledge required:
- Knowledge of information gathering and consultation techniques and processes
- Knowledge of decision-making models and their application
- Knowledge of definitions, causes, levels, and consequences of conflict
- Knowledge of basic conflict resolution techniques and approaches or models
Skills and abilities required:
- Ability to model the application of professional standards and the institutional policies related to ethical behavior
- Ability to use decision-making models
- Ability to use comprehensive and accurate information to make educated decisions
- Ability to use Robert’s Rules of Order and consensus decision-making techniques to facilitate meetings and discussions and manage interpersonal and/or group conflict
- Ability to understand causes of conflict (e.g., differences in values, styles, goals, or cultural, scarcity of resources, role ambiguity) and to apply theories for addressing those causes
- Ability to resolve conflict with effective interpersonal negotiation skills
Group Facilitation
Knowledge required:
- Knowledge of group facilitation theories and methods
- Knowledge of theories and techniques related to mentoring and mentorship
Skills and abilities required:
- Ability to establish trust among team members
- Ability to motivate, encourage, and inspire a team
- Ability to serve as a mentor for students, staff, and colleagues
- Ability to recognize and capitalize on teachable moments to inspire learning
Motivation
Knowledge required:
- Knowledge of motivation theories and techniques that may be applied to individuals and groups
Skills and abilities required:
- Ability to inspire confidence in others
- Ability to develop and maintain an environment that encourages appropriate, effective, and innovative work practices
Empowerment
Knowledge required:
- Knowledge of empowerment theories and techniques and their application
Skills and abilities required:
- Ability to empower others with tasks, projects, and participation in the achievement of the organizational vision
- Ability to protect dissenting voices
- Ability to empower underrepresented voices and groups
Problem Solving
Knowledge required:
- Knowledge of problem-solving methods and techniques
Skills and abilities required:
- Ability to effectively apply basic problem-solving techniques
- Ability to diffuse difficult situations
Change
Knowledge required:
- Knowledge of chaos and change theories
- Knowledge of institutional and/or organizational history and evolution
Skills and abilities required:
- Ability to adapt to and lead through change
- Ability to take appropriate risks
- Ability to create and implement a strategic plan to facilitate change
- Ability to generate buy-in from students, staff, and colleagues for change
Vision and Planning
Knowledge required:
- Knowledge of strategic planning processes/techniques
- Knowledge of visioning theories and techniques and their application
Skills and abilities required:
- Ability to develop a compelling organizational vision based on population and institutional needs
- Ability to articulate and communicate the organizational vision
- Ability to develop goals and action plans toward achieving the organizational vision
Collaboration and Partnerships
Knowledge required:
- Knowledge of communication styles
- Knowledge of the benefits associated with the development of partnerships within and beyond the institutional community
Skills and abilities required:
- Ability to develop effective collaborative relationships
- Ability to contribute productively in group settings and work in teams
- Ability to develop and achieve common goals
Updated Feb. 14, 2013