Intercultural Proficiency

The ability to successfully communicate, understand, and interact among persons with differing assumptions that exist because of ethnic and cultural orientations. Intcul

Skill sets associated with this competency include:

Cultural Awareness and Sensitivity

Knowledge required:

  • Understanding of the campus climate as it relates to cultural identities that include race, ethnicity, country of origin, age, religion, gender identity, sexual orientation, physical ability, and socio-economic status
  • Understanding of the various approaches, including a combination of documentary and interactive approaches, effective for building cross-cultural sensitivity

Skills and abilities required:

  • Ability to provide a diverse, flexible, and creative environment that acknowledges, fosters, and supports intercultural proficiency
  • Ability to connect the campus and community by hosting programs that reflect and support effective town-gown relationships
  • Ability to write employee position descriptions that emphasize inclusion
  • Ability to evaluate and assess employees, effectively measuring and recognizing participation and/or involvement in activities, programs, or services related to intercultural development
  • Ability to be a role model for intercultural awareness and sensitivity
  • Ability to develop and interpret laws, policies, regulations, guidelines, and practices that emphasize the value of and strengthen the commitment to cultural inclusion and social justice
  • Ability to initiate opportunities that produce safe and effective debate and dialogue on issues involving intercultural proficiency

Communication among Cultures

Knowledge required:

  • Basic understanding and awareness of cultural differences as they relate to the perceptions of nonverbal behavior cues in human interaction within one’s own culture as well as those of others

Skills and abilities required:

  • Ability to provide a variety of social and educational opportunities for student employees, paraprofessional, and professional staff members surrounding social justice issues
  • Ability to provide a strategic mix of active and passive programming deliberately intended to convey the institutional commitment to intercultural development
  • Ability to accurately represent diverse cultural groups in campus media, including virtual and print media
  • Ability to make available culturally diverse selections of resources (e.g., printed materials, food)
  • Ability to develop effective partnerships with academic and other campus administrative units in a effort to maintain a collaborative effort around issues of cultural diversity

Cultural Symbols and Artifacts

Knowledge required:

  • Understanding of the need to preserve/archive examples of campus culture for future generations

Skills and abilities required:

  • Ability to promote cultural activities that recognize the diversity of staff, students, families, and community members. Events/programs must incorporate equity of opportunity, access, and outcome for all persons
  • Ability to provide visual art displays, program posters, and other materials representative of the cultures and ethnic backgrounds of the campus and local communities
  • Ability to appropriately identify and celebrate cultural symbols or artifacts indicative of the locale or university history that do not detract from cultural or ethnic sensitivity

Global Knowledge

Knowledge required:

  • Understanding of current global events/concerns and changing demographics/trends related to the interdependence of nations
  • Understanding of race/ethnicity, countries, geography, sexual orientation, gender identity, physical and mental ability, and socio-economic concerns (e.g., access, violence, health care, drugs)
  • Understanding of leadership and management styles related to different cultures
  • Understanding of religious, cultural, and ethnic traditions

Skills and abilities required:

  • Ability to set training and leadership development programs against the backdrop of a global view of diversity, incorporating changing demographics and trends
  • Ability to design educational programs grounded in human relations, racial/ethnic relations, and human rights
  • Ability to provide access to and support of participation in educational programs for staff to develop the skills necessary to relate knowledgeably and sensitively to individuals of different backgrounds and experiences
  • Ability to provide educational programs for staff on integration of multicultural curriculum materials into existing programs and services
  • Ability to discuss and understand the impact of the globalization and internationalization of higher education
  • Ability to seek and partner with appropriate resources and experts in the field of global diversity within the institution or region

 

Updated Oct. 10, 2013