Responsibilities: In charge of specific building operations such as space reservations and event services, information desk, checkroom, rentals, game room, hair‑styling shop, retail shops, hotel unit. In small unions this position may be combined with that of business manager under the title assistant director for operations.
Special qualifications: Ability to organize, supervise, and administer. Familiarity with management practices in a business enterprise. Resourcefulness in meeting a variety of challenges in public relations, employee training, and efficient management of a service institution.
Experience: At least three years of business experience involving administration and management. Experience as a student or staff worker in a union helpful.
Education: Bachelor’s degree with training in business administration, personnel practices, or public relations. Internship or graduate assistantships in union work or other on‑the‑job training is recommended.
Core competencies: Communication, Management, Student Learning
Updated Jan. 20, 2013