Facilities Management

The ability to successfully maintain attractive, safe, fully operable built environments. facmgt

Skill sets associated with this competency include:

General Administration and Management

Knowledge required:

  • Knowledge and experience in the management of facility operations, including access to training for the development of leadership skills that facilitate thinking beyond daily operations
  • Basic understanding of facilities’ role in the institution’s educational mission
  • Basic knowledge of institutional collective bargaining practices and agreements as they relate to facilities management and associated trades
  • Understanding of the use and interpretation of assessment instruments as they relate to optimizing performance and standards
  • Knowledge of how assessment and statistical analysis can be used toward improved administration and management of physical space

Skills and abilities required:

  • Ability to plan and perform both long- and short-term facilities assessments
  • Ability to formulate and execute capital replacement budgets
  • Ability to develop and implement customer relations plans to improve service levels and response times
  • Ability to formulate and articulate risk management plans including emergency preparedness and fire and life safety systems as they relate to patrons and employees per institutional guidelines as well as state and federal law
  • Ability to manage contracts and personnel as they relate to collective bargaining
  • Ability to manage institutional vendor and procurement processes (e.g., request for proposal, leasing agreements)
  • Ability to understand the use of performance improvement models in the evaluation of facilities services (e.g., Baldridge Criteria and CORE Management systems)
  • Ability to utilize computerized maintenance management systems

Daily Facilities Management and Assessment

Knowledge required:

  • Knowledge of current practices and data used in delivering facility maintenance services including transportation; grounds care; housekeeping/custodial services; furniture fixtures, and equipment care
  • Ability to foster and maintain positive tenant relationships
  • Basic knowledge of current products and technology for floor coverings, wall coverings, and other fixed assets

Skills and abilities required:

  • Ability to manage processes toward daily facilities management, including maintenance, upkeep, and housekeeping
  • Ability to assess space usage and plan based on assessment data
  • Ability to create systematic planned replacement cycles

Environmental and Energy/Utilities Management

Knowledge required:

  • Basic knowledge and understanding of energy and utilities management and institutional policies related to energy usage and conservation
  • Basic knowledge of heating and cooling control systems and software
  • Basic understanding of state and local recycling laws/ordinances and related compliance issues
  • Awareness of environmental impact as it relates to chemicals used and fumes produced from custodial or maintenance activities
  • Awareness of environmental impact as it relates to trash generation with food service (including dry and wet waste), programs, and retail services
  • Knowledge of Leadership in Energy and Environmental Design (LEED) issues and green design, recycling, and composting programs Understanding of the future trends in products and processes that promote environmental sustainability and stewardship

Skills and abilities required:

  • Ability to manage utilities within institutional policies and environmental guidelines
  • Ability to implement and coordinate recycling and other environmentally friendly efforts based on institutional requirements and philosophy

Building Design and Construction

Knowledge required:

  • Understanding of the fundamentals of college union facility planning
  • Familiarity with and understanding of institutional master plans
  • Basic awareness of local, state, and federal building codes/regulations including safety and security protocols
  • Rudimentary understanding of renovation/construction terminology
  • Understanding of changing trends in construction and renovation design to more effectively accommodate the needs of specific cultural groups
  • Basic understanding of the dynamics of campus environments and how the physical and constructed components relate to campus climate and culture

Skills and abilities required:

  • Ability to represent diverse needs in design, construction, and management of facilities, including, but not limited to cultural needs, stakeholders of various ability level, transitioning and transgendered patrons, etc.
  • Ability to understand, advocate for, and communicate the role of the college union in the institutional master plan
  • Ability to consider institutional standards for sustainability

 

Updated March 31, 2015